Product Care & Safety
Covers articles related to materials, cleaning, and compliance.
How should I clean water stains from my dishwasher safe Duralex products?
Soak the dish in soapy water for 20 minutes. Do not use metallic sponges, pads, powders or abrasives. To remove hard water stains, try vinegar. If this doesn't work, we suggest trying a hard water product called LemiShine which can be found at the lo
Do Duralex products absorb liquid?
Nonporous Duralex glass does not absorb liquid.
What materials are Duralex products made of?
Duralex products are glass products. They are therefore composed of a mixture of sand, soda ash and limestone.
Do Duralex products comply with California Prop 65 as safe products?
All Duralex products comply with California Prop 65 as safe products.
Are Duralex lids guaranteed BPA and phthalate free?
Our lids are guaranteed to be BPA and phthalate free.
Do Duralex products comply with European and global standards?
All our products comply with the requirements of the European EEC Directives concerning food. Our products do not contain lead or cadmium.
Where are Duralex products made?
Almost all Duralex products are manufactured on our unique industrial site in La Chapelle-Saint-Mesmin (45).
Are Duralex products microwave and freezer safe?
Yes, Duralex products are microwave and freezer safe. Please visit our product benefits page to learn more!
Can I use Duralex products for hot beverages?
Yes, Duralex glassware is thermal shock resistant and safe for a wide range of hot beverages, including coffee, tea, and espresso. Just avoid sudden extreme temperature changes (like pouring boiling water into a frozen glass).
How should I handle stuck glass tumblers?
If you have glass tumblers stuck together, we recommend running warm water around the problematic area while gently twisting or tapping them. Avoid using excessive force to prevent damage. If that does not work, we recommend pouring warm water and d